The form
- Enter full name, permanent residential address, date and place of birth and nationality.
- Enter an e-mail address and confirm that the account is held by an adult.
- Choose a username and a password.
- Open the cashier and enter the code WELCOME or SWEET, or tick the box that declines a bonus.
- Deposit at least €20 by a method other than Skrill or Neteller when a bonus is wanted.
Choosing the welcome offer
Only one of the two welcome offers is granted per account, and the choice is made by the code that is entered before the first deposit is confirmed. Option A with the code WELCOME doubles the deposit up to €500 with a requirement of 35 times deposit and bonus, whereas Option B with the code SWEET doubles it up to €300 with 100 free spins, no wagering and a cash-out capped at five times the bonus.
| Code | Match | Wagering | Max bet | Cash-out |
|---|---|---|---|---|
| WELCOME | 100% up to €500 | 35x deposit + bonus | €5 | no cap, deposit played 4x |
| SWEET | 100% up to €300 + 100 free spins | none | €4 | 5x the bonus |
Scroll horizontally to see the full table
Verification before the first withdrawal
Play is possible as soon as the account is opened, but a withdrawal is processed only after every requested document has been provided, so the documents are uploaded during the first week. An identity document, a proof of address and a utility bill are requested for the standard check, and proof of source of wealth, source of funds and political status is added once cumulative deposits exceed 10,000 USD.
Limits that are set on day one
A deposit limit over a chosen period, a restriction by game group, a break and a self-exclusion across all brands of the operator are available in the Limits section of the Sweetsino account. A lower limit applies immediately, an increase or a removal waits twenty-four hours, and a disabled game group can only be re-activated after up to seven days.
When the login fails
- A forgotten password is reset through the link under the login form and a message to the registered e-mail address.
- A closed or excluded account is reopened no earlier than twenty-four hours after a request to support.
- A question about a blocked account is sent to support@sweetsino.com with the username and the date of the last login.
Frequently asked questions
Which details are needed to register at Sweetsino?
Full name, residential address, date and place of birth, nationality, an e-mail address, a username and a password are entered, and the account holder confirms that an adult is opening the account.
Is the bonus chosen during registration?
The bonus is chosen in the cashier at the first deposit by entering the code WELCOME or SWEET, or declined by ticking the corresponding box before depositing.
Can two accounts be held by one household?
One account is permitted per person, IP address, device, family, residential address, telephone number, card or e-payment account, and a second account leads to the closure of both.
When are the documents checked?
Verification is requested before the first withdrawal rather than before the first game, and a payout is held until every requested document has been provided.